Terms of service

Welcome to ToyWinkle Toys! By accessing or using our website www.toywinkletoys.com and services, you agree to comply with and be bound by the following terms and conditions. Please read them carefully before proceeding.

1. General Information

  • The website is operated by ToyWinkle Toys, based in Pakistan.
  • Throughout the site, the terms "we," "us," and "our" refer to ToyWinkle Toys.
  • By using this website, you agree to our Terms of Service, Privacy Policy, and other policies listed.

2. Products and Services

  • All products listed on our website are subject to availability.
  • We reserve the right to modify or discontinue any product without prior notice.
  • Images of products are for illustrative purposes only; colors and details may slightly vary.

3. Pricing

  • All prices are listed in Pakistani Rupees (PKR).
  • We reserve the right to change prices without prior notice.
  • Any promotional offers or discounts are valid for the stated period only.

4. Order and Payment Terms

  • Cash on Delivery (COD) is our primary payment method.
  • Orders are only confirmed once verified via a phone call.
  • Advance Payment Offer:
    Contact us on WhatsApp 03114935400 to proceed with advance payment and enjoy 50% off on delivery charges for full advance payments.

5. Shipping and Delivery

  • Orders are shipped within 1-3 business days after confirmation.
  • Delivery times may vary based on your location.
  • Free shipping is applicable for orders exceeding PKR 4999.

6. Returns and Refunds

  • Please refer to our Return and Refund Policy for details on eligibility, process, and exceptions.
  • Refunds are processed as per the policy and are not guaranteed for COD orders.

7. Intellectual Property

  • All content on this website, including logos, images, and text, is the property of ToyWinkle Toys and is protected by copyright laws. Unauthorized use is prohibited.

8. Prohibited Uses

You agree not to use the site for:

  • Illegal purposes.
  • Infringing upon others' intellectual property rights.
  • Harassing, abusive, or obscene activities.

9. Limitation of Liability

  • ToyWinkle Toys shall not be held liable for any damages, delays, or losses arising from the use of this website or purchased products.

10. Changes to Terms of Service

We reserve the right to update or modify these terms at any time. Changes will be effective upon posting on this page.

11. Contact Information

For questions about our Terms of Service, please contact us at:
Email: toywinkletoys@gmail.com
Phone/WhatsApp: 03114935400