Shipping policy

At ToyWinkle Toys, we aim to provide a seamless and efficient delivery experience to our customers across Pakistan. Please review our shipping terms below:

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1. Shipping Areas

We deliver to all cities and regions within Pakistan.

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2. Processing Time

• Orders are processed and shipped within 1-3 business days after confirmation.
• Processing times may vary during sales, promotions, or holidays.

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3. Delivery Time

• Delivery typically takes 3-7 business days, depending on your location.
• Delays caused by courier services, weather, or unforeseen circumstances are beyond our control.

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4. Shipping Charges

• Standard shipping charges apply to all orders below PKR 4999.
• Free Shipping: Orders of PKR 4999 or above qualify for free delivery.
• Advance Payment Offer: Pay your full order amount in advance and enjoy 50% off on delivery charges. To avail of this, contact us on WhatsApp at 03114935400.

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5. Cash on Delivery (COD)

• COD is available on all orders.

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6. Tracking Information

• Once your order is shipped, a tracking number will be shared via WhatsApp or email, allowing you to monitor your parcel's journey.

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7. Shipping Issues

If your order is delayed, lost, or damaged in transit, please contact us immediately at:

• Email: toywinkletoys@gmail.com
• Phone/WhatsApp: 03114935400

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8. Special Notes

• Ensure the provided delivery address and contact details are accurate.
• We are not responsible for delays due to incorrect information provided by the customer.

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Shop confidently at ToyWinkle Toys, where we deliver joy right to your doorstep!